This Privacy Policy describes how your personal information is
collected, used, and shared when you visit or make a purchase
from revoffroadgear.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain
information about your device, including information about your
web browser, IP address, time zone, and some of the cookies that
are installed on your device. Additionally, as you browse the
Site, we collect information about the individual web pages or
products that you view, what websites or search terms referred
you to the Site, and information about how you interact with the
Site. We refer to this automatically-collected information as
“Device Information”.
How We Use the Information We Collect
We may use your Personal Information, Demographic Information
or Usage Information for various purposes, including, but not
limited to, the following:
•Improving the effectiveness of our Site, marketing endeavors
and service offerings;
•Site registration;
•Providing customer service;
•Notifying you of product recalls or providing other
information concerning products you have purchased;
•Sending you direct mail offerings;
•Sending you email communications such as electronic
newsletters about our products, services and Promotions;
•Sending you email about orders you have made;
•Enabling you to participate in the Site’s features such as
surveys and Promotions;
•Identifying your product and service preferences and informing
you of new or additional products, services and Promotions that
may be of interest to you;
•Providing mobile marketing messages and service
messages;
•Cart Abandonment Messages - once information is captured for a
specific item, if you do not purchase that item within 24 hours
we will send a reminder text letting you know it's still
available at our store with a direct hyperlink (SMS messages are
sent within 48 hours of non-purchase with only 1 reminder)
•To analyze preferences, trends and statistics.
How we Determine An Abandon Cart:
Currently we use an Opt-in form 2 step. When the consumer
enters in their information in the first step of the form they
are 'tagged' in our system as a lead. We then wait a period of
time (I.e. 20 minutes) to see if they purchase through our
website. We track purchases by tags as well. When a consumer
purchases a product they are tagged as purchased. Our system
waits 20 mins to see if a purchase tag is added to the consumer
- if not - we add the consumer to abandon cart sequence.
We collect Device Information using the following
technologies:
- “Cookies” are data files that are placed on your device or
computer and often include an anonymous unique identifier. For
more information about cookies, and how to disable cookies,
visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect
data including your IP address, browser type, Internet service
provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used
to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a
purchase through the Site, we collect certain information from
you, including your name, billing address, shipping address,
payment information (including credit card numbers , email
address, and phone number. We refer to this information as
“Order Information”.
Text Marketing and notifications: By subscribing to text
notifications you agree to receive recurring automated marketing
messages at the phone number provided. Consent is not a
condition of purchase. Reply STOP to unsubscribe. HELP for help.
Msg & Data rates may apply. More info view Privacy Policy
and ToS.
When we talk about “Personal Information” in this Privacy
Policy, we are talking both about Device Information and Order
Information.
How do we use your personal information?
We use the Order Information that we collect generally to
fulfill any orders placed through the Site (including processing
your payment information, arranging for shipping, and providing
you with invoices and/or order confirmations). Additionally, we
use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us,
provide you with information or advertising relating to our
products or services.
We use the Device Information that we collect to help us screen
for potential risk and fraud (in particular, your IP address),
and more generally to improve and optimize our Site (for
example, by generating analytics about how our customers browse
and interact with the Site, and to assess the success of our
marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help
us use your Personal Information, as described above. For
example, we use Shopify to power our online store--you can read
more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy. We also use Google
Analytics to help us understand how our customers use the Site
-- you can read more about how Google uses your Personal
Information here:
https://www.google.com/intl/en/policies/privacy/. You can also
opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply
with applicable laws and regulations, to respond to a subpoena,
search warrant or other lawful request for information we
receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide
you with targeted advertisements or marketing communications we
believe may be of interest to you. For more information about
how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links
below:
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and
use practices when we see a Do Not Track signal from your
browser.
Your rights
If you are a European resident, you have the right to access
personal information we hold about you and to ask that your
personal information be corrected, updated, or deleted. If you
would like to exercise this right, please contact us through the
contact information below.
Additionally, if you are a European resident we note that we
are processing your information in order to fulfill contracts we
might have with you (for example if you make an order through
the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your
information will be transferred outside of Europe, including to
Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your
Order Information for our records unless and until you ask us to
delete this information.
Changes
We may update this privacy policy from time to time in order to
reflect, for example, changes to our practices or for other
operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18
.
Contact us
For more information about our privacy practices, if you have
questions, or if you would like to make a complaint, please
contact us by e‑mail at support@revoffroadgear.com or by mail using
the details provided below:
Rev Moto Offroad LLC
[Re: Privacy Compliance Officer]
5 Warren Street, Suite 203, Glens Falls, NY 12801
Terms of Service
OVERVIEW
This website is operated by Rev Moto Offroad LLC ("the Company"). Throughout the site, the terms “we”, “us”
and “our” refer to the Company. The Company offers this website,
including all information, tools and services available from
this site to you, the user, conditioned upon your acceptance of
all terms, conditions, policies and notices stated here.
By visiting our site and/ or
purchasing something from us, you engage in our “Service” and
agree to be bound by the following terms and conditions (“Terms
of Service”, “Terms”), including those additional terms and
conditions and policies referenced herein and/or available by
hyperlink. These Terms of Service apply to all users of the
site, including without limitation users who are browsers,
vendors, customers, merchants, and/ or contributors of
content.
Please read these Terms of Service
carefully before accessing or using our website. By accessing or
using any part of the site, you agree to be bound by these Terms
of Service. If you do not agree to all the terms and conditions
of this agreement, then you may not access the website or use
any services. If these Terms of Service are considered an offer,
acceptance is expressly limited to these Terms of Service.
Any new features or tools which are
added to the current store shall also be subject to the Terms of
Service. You can review the most current version of the Terms of
Service at any time on this page. We reserve the right to
update, change or replace any part of these Terms of Service by
posting updates and/or changes to our website. It is your
responsibility to check this page periodically for changes. Your
continued use of or access to the website following the posting
of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc.
They provide us with the online e-commerce platform that allows
us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of
Service, you represent that you are at least the age of majority
in your state or province of residence, or that you are the age
of majority in your state or province of residence and you have
given us your consent to allow any of your minor dependents to
use this site.
You may not use our products for any
illegal or unauthorized purpose nor may you, in the use of the
Service, violate any laws in your jurisdiction (including but
not limited to copyright laws).
You must not transmit any worms or
viruses or any code of a destructive nature.
A breach or violation of any of the
Terms will result in an immediate termination of your
Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse
service to anyone for any reason at any time.
You understand that your content
(not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks;
and (b) changes to conform and adapt to technical requirements
of connecting networks or devices. Credit card information is
always encrypted during transfer over networks.
You agree not to reproduce,
duplicate, copy, sell, resell or exploit any portion of the
Service, use of the Service, or access to the Service or any
contact on the website through which the service is provided,
without express written permission by us.
The headings used in this agreement
are included for convenience only and will not limit or
otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS
AND TIMELINESS OF INFORMATION
We are not responsible if
information made available on this site is not accurate,
complete or current. The material on this site is provided for
general information only and should not be relied upon or used
as the sole basis for making decisions without consulting
primary, more accurate, more complete or more timely sources of
information. Any reliance on the material on this site is at
your own risk.
This site may contain certain
historical information. Historical information, necessarily, is
not current and is provided for your reference only. We reserve
the right to modify the contents of this site at any time, but
we have no obligation to update any information on our site. You
agree that it is your responsibility to monitor changes to our
site.
SECTION 4 - MODIFICATIONS TO THE
SERVICE AND PRICES
Prices for our products are subject
to change without notice.
We reserve the right at any time to
modify or discontinue the Service (or any part or content
thereof) without notice at any time.
We shall not be liable to you or to
any third-party for any modification, price change, suspension
or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if
applicable)
Certain products or services may be
available exclusively online through the website. These products
or services may have limited quantities and are subject to
return or exchange only according to our Return Policy.
We have made every effort to display
as accurately as possible the colors and images of our products
that appear at the store. We cannot guarantee that your computer
monitor's display of any color will be accurate.
We reserve the right, but are not
obligated, to limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may exercise this
right on a case-by-case basis. We reserve the right to limit the
quantities of any products or services that we offer. All
descriptions of products or product pricing are subject to
change at anytime without notice, at the sole discretion of us.
We reserve the right to discontinue any product at any time. Any
offer for any product or service made on this site is void where
prohibited.
We do not warrant that the quality
of any products, services, information, or other material
purchased or obtained by you will meet your expectations, or
that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND
ACCOUNT INFORMATION
We reserve the right to refuse any
order you place with us. We may, in our sole discretion, limit
or cancel quantities purchased per person, per household or per
order. These restrictions may include orders placed by or under
the same customer account, the same credit card, and/or orders
that use the same billing and/or shipping address. In the event
that we make a change to or cancel an order, we may attempt to
notify you by contacting the e‑mail and/or billing address/phone
number provided at the time the order was made. We reserve the
right to limit or prohibit orders that, in our sole judgment,
appear to be placed by dealers, resellers or distributors.
You agree to provide current,
complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your
account and other information, including your email address and
credit card numbers and expiration dates, so that we can
complete your transactions and contact you as needed.
For more detail, please review our
Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to
third-party tools over which we neither monitor nor have any
control nor input.
You acknowledge and agree that we
provide access to such tools ”as is” and “as available” without
any warranties, representations or conditions of any kind and
without any endorsement. We shall have no liability whatsoever
arising from or relating to your use of optional third-party
tools.
Any use by you of optional tools
offered through the site is entirely at your own risk and
discretion and you should ensure that you are familiar with and
approve of the terms on which tools are provided by the relevant
third-party provider(s).
We may also, in the future, offer
new services and/or features through the website (including, the
release of new tools and resources). Such new features and/or
services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and
services available via our Service may include materials from
third-parties.
Third-party links on this site may
direct you to third-party websites that are not affiliated with
us. We are not responsible for examining or evaluating the
content or accuracy and we do not warrant and will not have any
liability or responsibility for any third-party materials or
websites, or for any other materials, products, or services of
third-parties.
We are not liable for any harm or
damages related to the purchase or use of goods, services,
resources, content, or any other transactions made in connection
with any third-party websites. Please review carefully the
third-party's policies and practices and make sure you
understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party
products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK
AND OTHER SUBMISSIONS
If, at our request, you send certain
specific submissions (for example contest entries) or without a
request from us you send creative ideas, suggestions, proposals,
plans, or other materials, whether online, by email, by postal
mail, or otherwise (collectively, 'comments'), you agree that we
may, at any time, without restriction, edit, copy, publish,
distribute, translate and otherwise use in any medium any
comments that you forward to us. We are and shall be under no
obligation (1) to maintain any comments in confidence; (2) to
pay compensation for any comments; or (3) to respond to any
comments.
We may, but have no obligation to,
monitor, edit or remove content that we determine in our sole
discretion are unlawful, offensive, threatening, libelous,
defamatory, pornographic, obscene or otherwise objectionable or
violates any party’s intellectual property or these Terms of
Service.
You agree that your comments will
not violate any right of any third-party, including copyright,
trademark, privacy, personality or other personal or proprietary
right. You further agree that your comments will not contain
libelous or otherwise unlawful, abusive or obscene material, or
contain any computer virus or other malware that could in any
way affect the operation of the Service or any related website.
You may not use a false e‑mail address, pretend to be someone
other than yourself, or otherwise mislead us or third-parties as
to the origin of any comments. You are solely responsible for
any comments you make and their accuracy. We take no
responsibility and assume no liability for any comments posted
by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal
information through the store is governed by our Privacy Policy.
To view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES
AND OMISSIONS
Occasionally there may be
information on our site or in the Service that contains
typographical errors, inaccuracies or omissions that may relate
to product descriptions, pricing, promotions, offers, product
shipping charges, transit times and availability. We reserve the
right to correct any errors, inaccuracies or omissions, and to
change or update information or cancel orders if any information
in the Service or on any related website is inaccurate at any
time without prior notice (including after you have submitted
your order).
We undertake no obligation to
update, amend or clarify information in the Service or on any
related website, including without limitation, pricing
information, except as required by law. No specified update or
refresh date applied in the Service or on any related website,
should be taken to indicate that all information in the Service
or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as
set forth in the Terms of Service, you are prohibited from using
the site or its content: (a) for any unlawful purpose; (b) to
solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state
regulations, rules, laws, or local ordinances; (d) to infringe
upon or violate our intellectual property rights or the
intellectual property rights of others; (e) to harass, abuse,
insult, harm, defame, slander, disparage, intimidate, or
discriminate based on gender, sexual orientation, religion,
ethnicity, race, age, national origin, or disability; (f) to
submit false or misleading information; (g) to upload or
transmit viruses or any other type of malicious code that will
or may be used in any way that will affect the functionality or
operation of the Service or of any related website, other
websites, or the Internet; (h) to collect or track the personal
information of others; (i) to spam, phish, pharm, pretext,
spider, crawl, or scrape; (j) for any obscene or immoral
purpose; or (k) to interfere with or circumvent the security
features of the Service or any related website, other websites,
or the Internet. We reserve the right to terminate your use of
the Service or any related website for violating any of the
prohibited uses.
SECTION 13 - DISCLAIMER OF
WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or
warrant that your use of our service will be uninterrupted,
timely, secure or error-free.
We do not warrant that the results
that may be obtained from the use of the service will be
accurate or reliable.
You agree that from time to time we
may remove the service for indefinite periods of time or cancel
the service at any time, without notice to you.
You expressly agree that your use
of, or inability to use, the service is at your sole risk. The
service and all products and services delivered to you through
the service are (except as expressly stated by us) provided 'as
is' and 'as available' for your use, without any representation,
warranties or conditions of any kind, either express or implied,
including all implied warranties or conditions of
merchantability, merchantable quality, fitness for a particular
purpose, durability, title, and non-infringement.
In no case shall Rev Moto Offroad LLC, our
directors, officers, employees, affiliates, agents, contractors,
interns, suppliers, service providers or licensors be liable for
any injury, loss, claim, or any direct, indirect, incidental,
punitive, special, or consequential damages of any kind,
including, without limitation lost profits, lost revenue, lost
savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence),
strict liability or otherwise, arising from your use of any of
the service or any products procured using the service, or for
any other claim related in any way to your use of the service or
any product, including, but not limited to, any errors or
omissions in any content, or any loss or damage of any kind
incurred as a result of the use of the service or any content
(or product) posted, transmitted, or otherwise made available
via the service, even if advised of their possibility. Because
some states or jurisdictions do not allow the exclusion or the
limitation of liability for consequential or incidental damages,
in such states or jurisdictions, our liability shall be limited
to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and
hold harmless ABC Company and our parent, subsidiaries,
affiliates, partners, officers, directors, agents, contractors,
licensors, service providers, subcontractors, suppliers, interns
and employees, harmless from any claim or demand, including
reasonable attorneys’ fees, made by any third-party due to or
arising out of your breach of these Terms of Service or the
documents they incorporate by reference, or your violation of
any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of
these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable
to the fullest extent permitted by applicable law, and the
unenforceable portion shall be deemed to be severed from these
Terms of Service, such determination shall not affect the
validity and enforceability of any other remaining
provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of
the parties incurred prior to the termination date shall survive
the termination of this agreement for all purposes.
These Terms of Service are effective
unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us
that you no longer wish to use our Services, or when you cease
using our site.
If in our sole judgment you fail, or
we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this
agreement at any time without notice and you will remain liable
for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any
part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or
enforce any right or provision of these Terms of Service shall
not constitute a waiver of such right or provision.
These Terms of Service and any
policies or operating rules posted by us on this site or in
respect to The Service constitutes the entire agreement and
understanding between you and us and govern your use of the
Service, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between
you and us (including, but not limited to, any prior versions of
the Terms of Service).
Any ambiguities in the
interpretation of these Terms of Service shall not be construed
against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any
separate agreements whereby we provide you Services shall be
governed by and construed in accordance with the laws of United
States.
SECTION 19 - CHANGES TO TERMS OF
SERVICE
You can review the most current
version of the Terms of Service at any time at this page.
We reserve the right, at our sole
discretion, to update, change or replace any part of these Terms
of Service by posting updates and changes to our website. It is
your responsibility to check our website periodically for
changes. Your continued use of or access to our website or the
Service following the posting of any changes to these Terms of
Service constitutes acceptance of those changes.
SECTION 20 - SHORT CODE MESSAGING
1) When opting in to receiving text
messages you can expect to receive 1 SMS notification for
abandon carts, along with promotions and discount codes when
available.
2) You can cancel the SMS service at
any time. Just text "STOP" to the short code. After you send the
SMS message "STOP" to us, we will send you an SMS message to
confirm that you have been unsubscribed. After this, you will no
longer receive SMS messages from us. If you want to join again,
just sign up as you did the first time and we will start sending
SMS messages to you again.
3) If you are experiencing issues
with the messaging program you can reply with the keyword HELP
for more assistance, or you can get help directly at
support@revoffroadgear.com or 888-915-6050.
4)Carriers are not liable for
delayed or undelivered messages
5) As always, message and data rates
may apply for any messages sent to you from us and to us from
you. You will receive {message frequency}. If you have any
questions about your text plan or data plan, it is best to
contact your wireless provider.
6) If you have any questions
regarding privacy, please read our privacy policy:
https://revoffroadgear.com/policies/privacy-policy
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service
should be sent to us at support@revoffroadgear.com
Personal information we collect
When you visit the Site, we automatically collect certain
information about your device, including information about your
web browser, IP address, time zone, and some of the cookies that
are installed on your device. Additionally, as you browse the
Site, we collect information about the individual web pages or
products that you view, what websites or search terms referred
you to the Site, and information about how you interact with the
Site. We refer to this automatically-collected information as
“Device Information”.
How We Use the Information We Collect
We may use your Personal Information, Demographic Information
or Usage Information for various purposes, including, but not
limited to, the following:
•Improving the effectiveness of our Site, marketing endeavors
and service offerings;
•Site registration;
•Providing customer service;
•Notifying you of product recalls or providing other
information concerning products you have purchased;
•Sending you direct mail offerings;
•Sending you email communications such as electronic
newsletters about our products, services and Promotions;
•Sending you email about orders you have made;
•Enabling you to participate in the Site’s features such as
surveys and Promotions;
•Identifying your product and service preferences and informing
you of new or additional products, services and Promotions that
may be of interest to you;
•Providing mobile marketing messages and service
messages;
•Cart Abandonment Messages - once information is captured for a
specific item, if you do not purchase that item within 24 hours
we will send a reminder text letting you know it's still
available at our store with a direct hyperlink (SMS messages are
sent within 48 hours of non-purchase with only 1 reminder)
•To analyze preferences, trends and statistics.
How we Determine An Abandon Cart:
Currently we use an Opt-in form 2 step. When the consumer
enters in their information in the first step of the form they
are 'tagged' in our system as a lead. We then wait a period of
time (I.e. 20 minutes) to see if they purchase through our
website. We track purchases by tags as well. When a consumer
purchases a product they are tagged as purchased. Our system
waits 20 mins to see if a purchase tag is added to the consumer
- if not - we add the consumer to abandon cart sequence.
We collect Device Information using the following
technologies:
- “Cookies” are data files that are placed on your device or
computer and often include an anonymous unique identifier. For
more information about cookies, and how to disable cookies,
visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect
data including your IP address, browser type, Internet service
provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used
to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a
purchase through the Site, we collect certain information from
you, including your name, billing address, shipping address,
payment information (including credit card numbers , email
address, and phone number. We refer to this information as
“Order Information”.
Text Marketing and notifications: By subscribing to text
notifications you agree to receive recurring automated marketing
messages at the phone number provided. Consent is not a
condition of purchase. Reply STOP to unsubscribe. HELP for help.
Msg & Data rates may apply. More info view Privacy Policy
and ToS.
When we talk about “Personal Information” in this Privacy
Policy, we are talking both about Device Information and Order
Information.
How do we use your personal information?
We use the Order Information that we collect generally to
fulfill any orders placed through the Site (including processing
your payment information, arranging for shipping, and providing
you with invoices and/or order confirmations). Additionally, we
use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us,
provide you with information or advertising relating to our
products or services.
We use the Device Information that we collect to help us screen
for potential risk and fraud (in particular, your IP address),
and more generally to improve and optimize our Site (for
example, by generating analytics about how our customers browse
and interact with the Site, and to assess the success of our
marketing and advertising campaigns).
Sharing you personal Information
We share your Personal Information with third parties to help
us use your Personal Information, as described above. For
example, we use Shopify to power our online store--you can read
more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy. We also use Google
Analytics to help us understand how our customers use the Site
-- you can read more about how Google uses your Personal
Information here:
https://www.google.com/intl/en/policies/privacy/. You can also
opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply
with applicable laws and regulations, to respond to a subpoena,
search warrant or other lawful request for information we
receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your Personal Information to provide
you with targeted advertisements or marketing communications we
believe may be of interest to you. For more information about
how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links
below:
Additionally, you can opt out of some of these services by
visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and
use practices when we see a Do Not Track signal from your
browser.
Your rights
If you are a European resident, you have the right to access
personal information we hold about you and to ask that your
personal information be corrected, updated, or deleted. If you
would like to exercise this right, please contact us through the
contact information below.
Additionally, if you are a European resident we note that we
are processing your information in order to fulfill contracts we
might have with you (for example if you make an order through
the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your
information will be transferred outside of Europe, including to
Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your
Order Information for our records unless and until you ask us to
delete this information.
Changes
We may update this privacy policy from time to time in order to
reflect, for example, changes to our practices or for other
operational, legal or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18
.
Contact us
For more information about our privacy practices, if you have
questions, or if you would like to make a complaint, please
contact us by e‑mail at support@revoffroadgear.com or by mail using
the details provided below:
Rev Moto Offroad LLC
[Re: Privacy Compliance Officer]
5 Warren Street, Suite 203, Glens Falls, NY 12801
Refund Policy
Returns Our policy lasts 30 days. If 30 days have gone
by since your purchase, unfortunately we can’t offer you a
refund or exchange. To be eligible for a return, your item
must be unused and in the same condition that you received it.
It must also be in the original packaging. Several types
of goods are exempt from being returned. Perishable goods such
as food, flowers, newspapers or magazines cannot be returned. We
also do not accept products that are intimate or sanitary goods,
hazardous materials, or flammable liquids or gases. To complete
your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. There
are certain situations where only partial refunds are granted
(if applicable):
- Any item not in its original condition, is
damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days
after delivery
Refunds (if applicable)
Once your return is received and inspected, we
will send you an email to notify you that we have received your
returned item. We will also notify you of the approval or
rejection of your refund. If you are approved, then your
refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment,
within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first
check your bank account again. Then contact your credit
card company, it may take some time before your refund is
officially posted. Next, contact your bank. There is often
some processing time before a refund is posted. If you’ve
done all of this and you still have not received your refund
yet, please contact us at support@revoffroadgear.com.
Sale items (if applicable)
Only regular priced items may be refunded,
unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or
damaged. If you need to exchange it for the same item, send us
an email at support@revmotoclub.com and send your item to: Rev
Moto Offroad Return, Rev Moto Offroad LLC, 5 Warren Street, Suite 203, Glens
Falls, NY 12801.
Gifts
If the item was marked as a gift when purchased
and shipped directly to you, you’ll receive a gift credit for
the value of your return. Once the returned item is received, a
gift certificate will be mailed to you. If the item wasn’t
marked as a gift when purchased, or the gift giver had the order
shipped to themselves to give to you later, we will send a
refund to the gift giver and he will find out about your
return.
Shipping
To return your product, you should mail your
product to: Rev Moto Offroad Return, Rev Moto Offroad LLC, 5 Warren Street,
Suite 203, Glens Falls, NY 12801. You will be responsible
for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the
cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your
exchanged product to reach you, may vary. If you are
shipping an item over $75, you should consider using a trackable
shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item.
Contact Us
Rev Moto Offroad LLC 5 Warren Street Suite 203 Glens Falls, New York 12801 Support@RevOffroadGear.com 888-915-6050
